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KAIROXX Universe
INFINITE STORIES. INFINITE WORLDS.

PRIVACY POLICY

KAIROXX Universe Private Limited

Version1.0

Effective Date1 August 2026

Last Updated1 August 2026

1.Introduction

Welcome to KAIROXX Universe Private Limited (KAIROXX, Company, we, our, or us).

KAIROXX is committed to protecting the privacy, security, and trust of every reader, customer, visitor, creator, and partner who interacts with our Services. This Privacy Policy explains how we collect, use, disclose, store, safeguard, and otherwise process personal information when you access or use our website, applications, digital library, online store, newsletters, reader accounts, customer support channels, and any other products or services offered by KAIROXX (collectively, the Services).

We are committed to processing personal information responsibly, transparently, and in accordance with applicable data protection and privacy laws.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2.Company Information

Legal Name

KAIROXX Universe Private Limited

Registered Office

499-21, Om Nagar
Gurgaon - 122001
Haryana, India

Legal & Privacy Contact

legal@kairoxx.in

3.Scope of this Privacy Policy

This Privacy Policy applies to all individuals who interact with KAIROXX, including:

  • Website visitors
  • Registered users
  • Readers
  • Customers
  • Newsletter subscribers
  • Authors and contributors
  • Business partners
  • Vendors and service providers
  • Job applicants (where applicable)

This Privacy Policy applies regardless of the device used to access our Services, including desktops, laptops, tablets, mobile phones, smart devices, or future digital platforms operated by KAIROXX.

4.Information We Collect

The categories of information we collect depend on how you interact with our Services.

4.1Personal Information

We may collect information including:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Country and region
  • Language preference
  • Account credentials
  • Customer support communications

4.2Account Information

When you create a KAIROXX account, we may collect:

  • Username
  • Encrypted password
  • Profile information
  • Reading preferences
  • Saved books
  • Reading history
  • Bookmarks
  • Wishlists
  • Purchase history
  • Subscription status

4.3Transaction Information

When purchasing products or services, we may collect:

  • Order details
  • Invoice information
  • Payment confirmation
  • Tax information where required

KAIROXX does not store complete credit card numbers, debit card details, CVV codes, UPI PINs, or internet banking credentials. Payments are processed by trusted third-party payment service providers.

4.4Technical Information

We may automatically collect technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Screen resolution
  • Time zone
  • Referral source
  • Device identifiers
  • Diagnostic logs
  • Performance metrics

4.5Usage Information

To improve our Services, we may collect:

  • Pages viewed
  • Books accessed
  • Reading duration
  • Clickstream data
  • Search queries
  • Downloads
  • Feature usage
  • Newsletter engagement
  • Customer support interactions

5.Information We Collect Automatically

When you use our Services, certain information may be collected automatically through cookies, server logs, and similar technologies to:

  • Maintain secure user sessions
  • Remember preferences
  • Improve website performance
  • Analyze website traffic
  • Detect fraudulent or malicious activity
  • Personalize user experiences

6.Cookies and Similar Technologies

KAIROXX uses cookies and similar technologies to enhance your experience.

These technologies may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Performance cookies
  • Security cookies

You may configure your browser to refuse cookies; however, some features of our Services may not function correctly without them.

A separate Cookie Policy provides additional information about our use of cookies.

7.How We Use Your Information

We process personal information for purposes including:

  • Creating and managing user accounts
  • Delivering purchased digital and physical products
  • Processing payments
  • Providing customer support
  • Personalizing user experiences
  • Improving products and Services
  • Maintaining platform security
  • Detecting fraud and abuse
  • Communicating service updates
  • Sending newsletters and marketing communications where permitted
  • Complying with legal obligations
  • Enforcing our Terms and Conditions
  • Protecting our legal rights and intellectual property

We do not sell personal information to third parties.

8.Legal Basis for Processing

Where required by applicable law, we process personal information on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests
  • Establishment, exercise, or defense of legal claims

9.Information Sharing

We may disclose personal information only where necessary to:

  • Payment processors
  • Cloud hosting providers
  • Email service providers
  • Analytics providers
  • Customer support platforms
  • Shipping and logistics providers
  • Professional advisers
  • Government authorities where legally required

All third-party service providers are expected to maintain appropriate safeguards for personal information.

10.International Data Transfers

Your personal information may be processed or stored in jurisdictions outside your country of residence.

Where cross-border transfers occur, KAIROXX will implement appropriate safeguards consistent with applicable data protection laws.

11.Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Fulfill contractual obligations
  • Resolve disputes
  • Comply with legal and regulatory requirements
  • Protect our legitimate business interests

Once retention is no longer required, personal information will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

12.Information Security

KAIROXX maintains administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our security measures may include:

  • Encryption in transit
  • Role-based access controls
  • Secure authentication
  • Infrastructure monitoring
  • Backup and disaster recovery procedures
  • Vulnerability assessments
  • Security incident response processes

While we take reasonable steps to protect personal information, no system or method of transmission over the internet can be guaranteed to be completely secure.

13.Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict certain processing activities
  • Object to processing based on legitimate interests
  • Withdraw consent where processing relies on consent
  • Request portability of your information
  • Lodge a complaint with the appropriate supervisory authority

To exercise these rights, please contact:

We will respond within the timeframes required by applicable law.

14.Children's Privacy

Our Services are intended for a general audience.

We do not knowingly collect personal information from children without the consent required under applicable law. If we become aware that personal information has been collected from a child in violation of applicable legal requirements, we will take reasonable steps to delete such information promptly.

15.Artificial Intelligence and Personal Information

KAIROXX may use artificial intelligence and machine learning technologies to improve search, content recommendations, platform functionality, customer support, moderation, and analytics.

Where AI-assisted processing involves personal information, we will implement reasonable safeguards consistent with applicable privacy laws and our internal governance practices.

16.Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, or services.

We do not control the privacy practices of those third parties and encourage users to review their privacy policies before providing personal information.

17.Changes to this Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our Services, legal requirements, or business operations.

The Last Updated date at the beginning of this Policy will indicate when changes were made. Where required by law, we will provide additional notice or obtain consent before material changes become effective.

18.Contact Us

For questions regarding this Privacy Policy, privacy requests, legal notices, or data protection matters, please contact:

KAIROXX Universe Private Limited

499-21, Om Nagar
Gurgaon - 122001
Haryana, India

Website: https://kairoxx.in

Legal & Privacy: legal@kairoxx.in
Customer Support: support@kairoxx.in